Business Management Engineering

Instituto Tecnológico de Morelia | August 2021 - Current

Specializing in quality and logistics.

Training brigades in first aid, property assessment, and fire prevention and combat.

Course | 2023

Sales through service

Course | 2023

Supervisor shift

Course | 2021

Operations Manager

Hünchen | December 2024 - Current

• Supervision and coordination of the kitchen team.
• Assigning tasks and activities to staff to ensure efficient service.
• Maintaining quality and hygiene standards in food preparation.
• Inventory management and control.

General manager

Dante’s Wings | December 2021 - December 2023

• Leadership in operations, ensuring quality standards, customer service, and operational efficiency.
• Supervise and train the team, achieving a collaborative and results-oriented environment.
• Inventory management and supplier relationships.

Supervisor

Starbucks | December 2019 - December 2021

• Compliance with the brand's quality and service standards, ensuring the customer experience.
• Inventory control and cash management.
• Customer service.
• Problem-solving and decision-making.
• Ensuring process accuracy and optimizing resources.
• Compliance with safety, cleaning, and hygiene protocols.